Residential Services FAQ

Q: What types of appliances can you repair?
A: We repair a wide range of home appliances, including refrigerators, ovens, dishwashers, washing machines, dryers, and more. Our technicians are experienced with all major brands, ensuring a reliable fix.

Q: Do you offer appliance installation services for residential customers?
A: Yes, we provide full installation services for new appliances. We also include a year of maintenance and a no-cost haul-away service for your old unit, making the transition smooth and hassle-free.

Q: How long is your warranty on repairs and installations?
A: We offer a 1-year warranty on parts installed during repairs and a 90-day warranty on labor. Our goal is to ensure your peace of mind long after we’ve completed the service.

Q: Why should I upgrade my HVAC system?
A: Upgrading your HVAC system can improve energy efficiency, lower your heating and cooling costs, and increase overall comfort. Newer systems are quieter, more reliable, and come with better technology for more precise climate control.

Q: Can you help with electrical service upgrades in my home?
A: Absolutely! Our team specializes in electrical upgrades to support new appliances, increased energy demands, and smart home devices. We ensure your home is safe, efficient, and up to code.

Q: What plumbing services do you offer for residential customers?
A: We handle simple plumbing fixes and fixture installations, including faucets, sinks, toilets, and dishwashers. Our experts provide end-to-end service to diagnose and resolve any issues without the need for multiple contractors.

Q: How do I schedule a service appointment?
A: Give us a call at 571-314-0449 to schedule a service, or you can email us for a quick quote at 1stephomesolutions@gmail.com. Our team will respond promptly to confirm your appointment.

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Commercial Services FAQ

Q: What types of commercial projects do you handle?
A: We handle large-scale commercial projects, including HVAC installations, appliance setups, and plumbing for new builds or renovations. Our services extend to custom maintenance plans, ensuring your systems run efficiently year-round.

Q: How do your commercial HVAC maintenance plans work?
A: Our maintenance plans are tailored to your business needs. We perform regular check-ups and preventative maintenance to keep your HVAC systems in peak condition, reducing the risk of unexpected breakdowns and saving on repair costs.

Q: Can you provide plumbing and appliance installation services for new commercial builds?
A: Yes, we specialize in installing commercial-grade appliances and plumbing fixtures for new construction projects. From planning to final inspection, we ensure everything is connected and functioning properly, saving you the need to hire multiple contractors.

Q: Are your services available for large commercial projects?
A: Absolutely. We have the experience and resources to take on large commercial installations, whether it’s a multi-floor office building, retail center, or industrial facility. Our team manages the project efficiently to meet your deadlines.

Q: How do I get a quote for a commercial project?
A: You can contact us through our website or email us with the details of your project. We’ll work with you to provide a comprehensive quote that covers your installation or maintenance needs.

Q: What makes your team dependable for commercial installations?
A: We pride ourselves on clear communication, organization, and delivering dependable service. Our clients appreciate our attention to detail, ability to manage large projects, and commitment to keeping them informed at every stage.

Q: What commercial brands do you work with?
A: We work with all major commercial appliance brands and HVAC systems. Contact us to learn more about how we can support your specific equipment needs. We specialize in VRV installations with proprietary technology. Ask us if this is right for your next project!

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